REVIEW MSECURE PRO

However, I know some users have experienced issues trying to restore from a backup file in mSecure 5 on Android. What times out? What issue are you having? There is no timeout function in mSecure 5.

I looked over all your tickets in our system and I still don't know what you mean here.

The wording of timeout issues is vague and doesn't quite make sense.

As I mentioned to you in a ticket you created (#11137): Though we'd prefer 5 star reviews, any and all reviews are more than fair reviews for us. You can even change your review to be more negative if you'd like. We provide a discount to all previous mSecure users and we were letting you know that in this response. Again, no such offer is being made or was made.

We are not offering you a discount price to change your review.

mSecure 5 is not a subscription service.

Because of that, we are unable to then look at our support system for tickets or issues that user has raised.

Unfortunately, the Google Play Store doesn't always allow us to view the email address for the user providing a review.

Simply a response to get more information. There is no objection to your review here. We can also talk more about your feedback if you are willing'

REVIEW MSECURE PRO

Please contact us on our support forum - or via email - and we can get you access to a discount on the Pro license. There's nothing like a timeout built into the app, so it would be great if you could let us know exactly what you mean. Also, in regards to your feedback, unfortunately, I don't quite understand what you are referring to when you talk about multiple selections timing out. You can use Dropbox, iCloud, our mSecure Cloud, which is new to version 5, or Wi-Fi syncing if you want to keep your information local on your device. So you're not left out in the cold even if you didn't take advantage of the pre-order offer =) To be clear, in the latest version of mSecure (mSecure 5), all sync features that were available in the old app are now supported. I'm not sure if this was told to you when you were talking with support, but as an existing mSecure customer, we do offer you a discount on the mSecure Pro license. Here is the response to your review in text form (copied it from your image): Usually to try to help users with any issues they are having, provide additional information, or thank a user for a review. We typically respond to reviews on app stores.

Review msecure